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I bought a refrigerator from the Manteca Sears. They didn’t have it so they ordered it. Was suppose to have in 3 days, but got a call that they weren’t going to have it until a week! If bought was because I needed it. Another week passed and still no fridge! So I...
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1.2
#1275825
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I shouldn't write this as we've already spent well over 10 hrs screwing with sears to get out warranty repaired. Something I am pretty sure about is sears along with other companies are using a warehouse call center in the Philippians. I think it's international and...
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Anonymous
Anonymous

The whole experience with Sears was so disagreeable I gave up and have trashed the washer .I spent over 18 hrs trying to get it resolved. Sears made 2 appointments and cancell...

Anonymous
William

I've studied a lot of world geography and done some significant travel but I can't find "Philippians" anywhere.No wonder they don't speak English ; they're on another planet.

1.7
I liked
  • Staff in the local sears store at hancock center austin tx
I didn't like
  • Service dept customer service
  • Call center
#1189373
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What happens to a good old american company when no one cares. Tried to buy a washer/dryer stack unit at fashion Sq.Fl. for $1800.00 No delivery as promised, salesman does not return calls and the main number at the store, 954-783-1100, is answered by an answering...
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1.0
#1174348
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Originally we purchased a Kenmore french door unit from Sears. After several service repairs, including replacing the evaporator we were able to get a replacement unit. Selected Whirlpools model WRF757SDEM. Received new March of 2017. Early June unit stopped cooling...
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2.6
I didn't like
  • Servie was long and they offer no food lost money
#1147782
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My complaint is that I must wash or scrub my dishes, mugs and cups before washing them in the dishwasher. Previously my old dishwasher cleaned my crockery including tannin stains on cups and my tea infuser. I had never used a rinse aid. I am told I must use a rinse aid...
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1.3
I liked
  • Show staff
  • Showroom and staff pleasant
I didn't like
  • Warrenty service
  • Warranty is from time of purchase not installation
#1109881
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Fridge quite July 29th. Still not fixed. Sears Warranty service is terrible. It took them 2 weeks to come out to look at fridge, they worked on it and said it was ok, the next day it quit again same problem they ordered a compressor said two weeks for it to come in....
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1.0
I didn't like
  • Warranty service
#1091843
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