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My complaint is that I must wash or scrub my dishes, mugs and cups before washing them in the dishwasher. Previously my old dishwasher cleaned my crockery including tannin stains on cups and my tea infuser.

I had never used a rinse aid. I am told I must use a rinse aid and wash my dishes before washing them in the washer. Several technicians have evaluated the Kenmore Elite Ultra clean dishwasher. The technicians have all told me I must wash the dishes before placing them in the dishwasher so that they can be sanitized.

Why do I have to wash the dishes first?

Previously I had not done this. Is this not a waste of water.

Product or Service Mentioned: Kenmore Dishwasher.

Reason of review: Bad quality.

Monetary Loss: $1000.

Preferred solution: Let the company propose a solution.

I liked: Show staff, Showroom and staff pleasant.

I didn't like: Warrenty service, Warranty is from time of purchase not installation.

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